Let there be a better year ahead

It's not been a year to shout about with a litany of woes plaguing the country and much of the world. But as 2015 comes to an end, it's time to count of blessings and hope for better times ahead.

IT feels like only days ago that we were wishing everyone a Happy New Year and suddenly it’s time for Merry Christmas. But between Happy and Merry, there has been little joy, has there?

It’s not been a year to look back upon with much fondness.

The ringgit is down, oil prices are down, the economy is down, and many of the people are feeling down, too. And it’s not just in Malaysia. Throughout much of Asia and many countries around the world, it has not been good news.

For us, there was the GST, an all-encompassing tax that has had many people grumbling.

But it brought a hitherto little-known Customs officer to fame. Datuk Subromaniam Tholasy was the face of the tax as the GST director and the man truly believes that this value-added tax is the way to go for the country.

Thus, he worked very hard for it despite the many brickbats. But it was not without its problems. There was the on-off-and-on again prepaid phone card tax problems.

The latest to make the rounds is the supposed GST on tolls. It has been clarified that GST will be charged on the 50sen service charge on Touch ‘N Go top-ups. So, it’s now 53 sen.

Tolls rates may go up soon. And the electricity tariff, too. It’s not going to get lighter on the pocket anytime soon.

Politically, it’s been a problematic year. Almost all parties are in turmoil. The 1MDB controversy and a RM2.6bil donation haunted Umno and saw the Deputy Prime Minister being ousted, only the second time that this has happened in the country. The first deputy prime minister to be ousted was also in the news – he has been sent to jail.

The man who first ousted a deputy, Tun Dr Mahathir Mohamad, is also in the news. He wants to oust the current Prime Minister who ousted his deputy. It’s a merry-go-round that’s not so merry. This intense bickering is something that will go down in history.

Talking of history, Tan Sri Wong Pow Nee has been left out of the history books. This man was a true leader. I remember meeting him as a boy when he was the first Chief Minister of Penang. He came over to where the children were, patted them on their heads and told them all to study hard – and he spoke in Tamil! The man was a linguist and one who truly cared for all.

Great man: Wong was the first chief minister of Penang.

The first chief minister of Penang and a member of the Cobbold Commission that first drew up a working Constitution has been ignored in our history books. The reason? They didn’t want too many figures from the peninsula in the books, and wanted to balance the numbers with those in Sabah and Sarawak.

It makes no sense to me. History is history, it’s not a Maths lesson on the law of probabilities. MCA and MIC leaders were there at the birth of the nation and deserve to be recognised. The MCA is now fighting hard to have Wong, who made the declaration of Independence in Penang, recognised as one of the leaders involved in the early years of the nation.

The MIC is also, well ... fighting. Why they are fighting is hard to figure out as there are two factions, each claiming to be the rightful leadership.

It’s not just the Barisan Nasional. Things are even stranger on the other side. PKR is working with PAS to ensure the Selangor government is not rocked although PAS leaders are getting friendlier and friendlier with PKR’s arch-enemy Umno. DAP is at loggerheaders with PAS but works with PKR, again to ensure the Selangor government is not shaken.

In Penang, DAP has no time for PAS and PKR leaders are not happy with DAP. It’s a bit confusing. The ongoing rapid development is not helping things either.

Penangites love the island as it is, with as little change as possible. After all, the people are the living heritage of the place. I should know – I am a Penangite myself.

Elsewhere, too, there has been much misery. The two great Penangite sporting Datuks – Nicol David and Lee Chong Wei – have had a forgettable year.

Nicol is no longer the invincible girl she once was and has dropped out of the world No 1 ranking while Chong Wei was embroiled in a doping scandal, and spent the early half of the year serving out a suspension.

His return wasn’t remarkable and after some spectacular flops, he is finally picking himself up and could bring us all good news next year.

And never rule Nicol out. That lass has it in her to come back fighting every time she falls.

So, while much of the major news has been bad, it is the little people who have delivered the good news – those who continued feeding the poor even when the authorities wanted to ban them and throw the homeless into “reservations”, those who continue to teach the needy in the streets and in their homes and those who reach out to help regardless of age, race and religion.

And the year also saw the advent of G25, a moderate movement to stem the tide of extremism. Racial ties have not been at their best with some loud-mouthed leaders but the common folk are the ones rallying together.

The education system has again been called into question with several flip-flop decisions on English and the deaths of five orang asli children in Pos Tohoi. But even out of that came heroes who cared for the rural folk, the poor and the indigenous.

These are the people who we can depend on to keep the country intact - the way it was intended to be by our founding fathers.

Let’s hope the new year brings up better tidings, even if it is the common man who has to deliver them.

Why not?  By Dorairaj Nadason  - The writer, who can be reached at raj@thestar.com.my, wishes all readers Salam Maulidur Rasul, Merry Christmas and, yes, a Happy New Year once again.

Malaysian public research universities using short-cut measures to achieve world-class recognition

Other ways to achieve world-class recognition

I WAS bewildered by the news that some public research universities intend to increase their intake of foreign students so that they can achieve the so-called world-class university status.

This is a misguided strategy that, if followed through, will be done at the expense of local, especially non-bumiputra, students whose places would be taken up by the foreigners.

Take a look at the National University of Singapore, a top-10 university in Asia and top-50 in the world. It has only 8% to 10% foreign students whereas Universiti Teknologi Malaysia has 20%.

My point is increasing the intake of foreign students in our public universities to 10% and above is not a compulsory requirement to attain world-class university status.

I do not deny that a developing nation like Malaysia still needs to import foreign talents but they must be brilliant people and not just the average Joe.

Reduce the intake and tighten the screening process to accept smart foreign students only.

Efforts to attain world-class status should be focused on research and development, rate of journal citation, efficiency of teaching staff and facilities, academic freedom, etc.

Let’s stop using short-cut measures to score full marks in the foreign student category.

I strongly urge public universities and the Education Ministry to fix the foreign student quota to no more than 10% and re-allocate precious tertiary education resour­ces to local people who are paying tax to the Government.

By doing this, we can also reduce the chronic problem of brain drain.

NKKHOO Cheras The Star

Stop using short-cut measures

WE share NK Khoo’s sentiments regarding some public research universities intentionally increasing the intake of foreign students to achieve “world-class university” status in, “Other ways to achieve world-class recognition”.

It is good that over the past few years the Government has been serious and determined in improving the global university ranking and upgrading tertiary education of our public universities.

It is however unfortunate that in their eagerness to satisfy the ranking companies, we have seen some of the public universities sacrificing the quality of education as a whole and using their limited resources to earn “easy” points on certain measures, such as the QS World University Ranking’s “International faculty ratio” and “Student-to-faculty ratio”.

For instance, University of Malaya (UM) and Universiti Teknologi Malaysia (UTM) have shown a significant improvement in ranking in the “Student-to-faculty ratio” and “International faculty ratio” measurements. In the former criteria, UM and UTM had respectively climbed to 58th and 143rd in 2015, from 86th and 203rd in 2013 respectively.

There are also good signs of improvement in the latter criteria with UM and UTM ranked at 167th and 193rd in 2015, respectively.

The irony is that with these improvements in “ratio”, it still falls short in claiming graduates who are “good quality graduates” in our public universities in the last three years.

The QS surveys’ have seen declining “Employer reputation” (employers were asked to identify universities that they consider best for recruiting graduates) and “Academic reputation” (academics were asked to identify the institutions where they believe the best workplace is) of these universities in the last three years.

For UM, these “reputation” measurements have been declining from 200th (2013) to 246th (2015) for “Employer reputation”, and 184th (2013) to 175th (2015) for “Academic reputation”.

Given that the above “reputation” indicators are measured using QS global surveys, that drew responses from thousands of experienced stakeholders worldwide, it indicates the dire need for the leading public universities in Malaysia to catch up to earn their reputation professionally and internationally.

Further, one possible explanation for such a negative correlation between “reputation” and “faculty ratio” measurements is that these rankings by “ratio” do not reflect the actual quality of some of the academic staff hired by the universities.

The counter argument would be that investing taxpayers money into upgrading rankings is good in improving higher education, but should not be done at the expense of the teaching quality.

For comparison, the leading Singaporean university, the National University of Singapore (NUS) has shown positive correlation between “reputation” and “ratio” measurements. With “Employer reputation” ranked at world No. 9, its “Student-to-faculty ratio” is ranked even lower than UM, at 67th.

As compared to UM, with a relatively higher number of students per academic staff, NUS still managed to produce much better quality graduates who earned a high reputation from employers globally.

To emulate NUS’ experience, more autonomy to the administration and management of our public universities could possibly address the underlying problems.

For instance, a better and fairer reward scheme for high performance faculties, strict replacement system for under-performing staff, as well as ensuring that only truly qualified candidates enter public universities, would potentially help to improve accountability, effective work culture and reputation of tertiary education in Malaysian public universities.

As these universities are highly subsidised by the Government, it must be worthy of the money paid by the taxpayers. To this effect, the Government plays an important role in providing necessary support such as academic freedom and autonomy to public universities, and eradicating hurdles and constraints that restrain public universities’ improvements, particularly in teaching and research.

On the other hand, despite the shortcomings and flaws of all existing university ranking systems, results of comparisons between universities can still serve, to a certain extent, as indicators to gauge the international reputation of a university.

Some of these ranking measurements are useful for policy makers and academics to collectively improve the standard of tertiary education in Malaysia.

BK SONG and TINA NEIK Subang Jaya The Star

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Building the startup ecosystem

To build a successful ecosystem, you need to first identify the end goal. Then, piece together all the components and players that will play a fundamental role in making that goal happen.

AS my tenure at MaGIC draws to a close, I wanted to reflect on my thought process for building the startup ecosystem in Malaysia and the region.

When I was asked to be the founding CEO of MaGIC, I came up with a comprehensive gameplan to build the startup ecosystem within the country and Southeast Asia and presented it to an interview panel in February 2014. One interviewer asked: “Sounds like you want to do a lot. It’s a very ambitious plan. But if there’s only one thing you want to accomplish at MaGIC, what would that be?”

I answered without hesitation: “I will put Malaysia on the global map. Because Malaysia has so much untapped potential and my job is to show what’s possible.”

When I was appointed and shortly after President Obama and our Prime Minister launched MaGIC on April 27, 2014, I sketched the ecosystem map above.

You can’t build an ecosystem without first understanding what the end goal is – to help startups succeed at a regional and global level. Only then can you piece together all the components and players that will play a fundamental role in making that happen. As a healthy ecosystem requires various parties to play different roles towards a common objective, this charted a clear path for me to fill in the gaps in the current ecosystem.

One of the reasons why MaGIC has been able to make such an impact so quickly is because I’m a returning Malaysian with an international perspective; no historical baggage, no hidden agenda and nothing to lose.

MaGIC’s initial focus on education, exposure and acceleration charted an agnostic platform and foundation for all parties to genuinely come together and create a critical mass much needed to take this ecosystem to the next level.

To create this, we strived to equip entrepreneurs with the right startup skills via our education portal, MaGIC Academy, expose entrepreneurs to other ecosystems like Silicon Valley and big markets within Asean, and accelerate startups via a global platform such as our MaGIC Accelerator Program (MAP) and 500 Startups’ Distro Dojo.

This critical mass, complemented with our media strategy of exposing and highlighting successful entrepreneurs, generated visibility that did two things: inspired the masses, private corporations and GLCs towards understanding and adopting startups, and generated massive regional and global mentor/investor interest in Malaysian startups.

For example, before MaGIC existed, there was only one accelerator called 1337. Now, there are seven more on top of MAP: Tune Labs, Game Founders, Maybank Fintech, Infinity Ventures, WatchTowerFriends, DistroDojo, 1337. Before MaGIC existed, investors would usually skip Malaysia and fly to other countries such as Singapore, Thailand, Vietnam and Indonesia to seek investment deals. At the MAP Investor Demo Day in November 2015, over 150 investors from all over the region and world came to hear 50 MAP startups pitch. Before MaGIC existed, there was a dearth of interest in startups. Now corporations like Axiata, Khazanah, Maxis, Accenture, Sime Darby, Sunway Group, YTL Group, all the way down to family businesses are trying to set up programmes and funds for entrepreneurs.

On the social enterpreneurship (SE) side, we’ve published a National Social Enterprise Blueprint, a Social Enterprise 101 guide, and the team has been traveling all around Malaysia, doing workshops via SEHATI in Kedah, Kelantan, Terengganu, Johor, Sabah and Sarawak to create more awareness on SE. There’s a big opportunity for MaGIC to be a thought leader in SE because it’s a relatively new concept to the country.

These forces come together to make up the so-called magic recipe (pun intended) for a successful ecosystem. This ecosystem will only be self-sustainable if all parties can work together in a neutral, agenda-free environment.

Looking into the future beyond our initial core focus, MaGIC’s leadership should continue to focus on the exits and acquisitions of startups, which most other fledgling ecosystems in the world don’t pay enough attention to. There is also a need remove roadblocks via government and regulatory policies to make it easier for startups in Malaysia to flourish, regardless of race, gender, age or nationality.

In my opinion, MaGIC’s mandate and goals should be flexible to change every two to three years to adapt to rapidly evolving market and ecosystem needs, to ensure the agency remains relevant in continuing to fill in the gaps. At the same time, because MaGIC utilises public funds, we should continue to spend very wisely to ensure that it commensurates with the impact and effectiveness of our programmes. This should be the mantra of any government-funded ecosystem builder in any country.

I believe in the past two years, my team and I have laid the groundwork for MaGIC and the larger community while showing real impact for what’s achievable within a short amount of time. As with startups, if you put the right team of people together with a vision for common good, anything is possible.

Ultimately, it’s the software (people) that matter more than hardware (infrastructure, capital or assets). A good ecosystem’s foundation is built on good people coming together, and even the most expensive buildings or funding can’t replace that.

Our playbook and strategy has been shared across other countries. We’ve had multiple interest and hosted delegations from Czech Republic, Hungary, South Korea, Thailand, Kazakhstan, India, Japan, Philippines, Australia, New Zealand and many more. Most of these countries are keen to have their startups join MAP next year or collaborate with MaGIC in some ways.

As I approach the end of my contract and time at MaGIC, I can say with confidence and pride that the MaGIC team will continue to deliver as MaGIC moves on to its next phase under new leadership. Despite the initial challenges we faced as a new agency, we have gained the trust and respect of the community and entrepreneurs, and achieved regional and global recognition through our initiatives.

I hope you will visit impact.mymagic.my to view all the programmes we’ve set up and the accomplishments we’ve achieved in the past two years. This is a testament to my team’s absolute focus and commitment to deliver on our mandate.

I am truly proud of the MaGIC team and the empowering and transparent culture we’ve established. While I’m sad to leave my MaGIC family behind, I am privileged to have worked with each individual who will continue to give their all so passionately because they believe in elevating their beloved country and pushing boundaries for positive change in Malaysia.

And for true change to happen, we should have the courage to be comfortable with the uncomfortable, and be familiar with the unfamiliar.

I would like to take this opportunity to thank my chairman Tan Sri Dr Mohd Irwan for convincing me to return to Malaysia to be the founding CEO of MaGIC, to all our ecosystem partners who’ve collaborated with us, to the mentors, instructors and investors who’ve generously stepped forth to give back to the community, to the entrepreneurs who believed in MaGIC, and last but not least, the MaGIC family who’ve worked so hard to make sure we create a sustainable and impactful ecosystem for entrepreneurs to thrive in, especially my first 10 hires who believed in me and my vision back when I had nothing.

I am ever so grateful to the Ministry of Finance for entrusting me to set up MaGIC and steer it in the right direction where it will benefit entrepreneurs not only within Malaysia but the larger Southeast Asia, and to truly put Malaysia on the map.

By Cheryl Yeoh

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