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Monday, April 10, 2017

How to Spot Fake News?



‘Essential to tackle fake news correctly’


KUALA LUMPUR: Your office is swamped by phone calls from impatient customers, asking why they have yet to receive their free plane tickets as promised for ha­­ving participated in a survey.

You find out later that they had completed the survey which was featured on a dubious website.

Or, when you come to work, you see a horde of unhappy customers waiting outside the building, demanding to know why they were not informed that they would have to pay a fee if they did not get their membership cards renewed by the month’s end.

Apparently, there had been a Facebook posting about the new fee ruling.

The above two incidents happened in Kuala Lumpur over the past year.

In the age of scams, fake news and “alternative facts”, such cases are getting more frequent.

A recent incident involved shoemaker Bata Primavera Sdn Bhd, which was accused of selling shoes with the Arabic word “Allah” formed in the pattern on the soles.

Bata ended up removing 70,000 pairs of the B-First school shoes from its 230 stores nationwide.

It was a step which cost them RM500,000 in losses.

The shoes were returned to the shelves only after Bata was cleared of the allegation by the Al-Quran Printing Control and Licensing Board of the Home Ministry on March 30.

In February, AirAsia came under unwanted attention when its brand name was used in a purported free ticket survey and fake ticket scam.

Back in 2014, the airline had also asked its customers to be wary of an online lottery scam which made use of its name to solicit personal information from them.

What is more astounding is that the e-mail highlighting the lottery had been circulating since 2011.

And in January last year, Public Bank saw a rush of customers crowding its branches to renew their debit cards.

A Facebook post that had gone viral claimed that they would be charged a RM12 fee if they did not renew it by Jan 31.

What are the dos and don’ts for companies under attack by fake news?

“A quick and concise response is the way to go,” said AirAsia’s head of communications Aziz Laikar.

“Be prepared. The more high profile the brand is, the quicker the response should be.”

The communications team have to be able to draw up a statement fast to deal with the issue head on before it grows to a full-blown crisis, Aziz said.

He listed out four steps that a company could take.

“Start by immediately responding with facts via a short statement to the media, as well as on social media platforms,” he said. Aziz also advised companies to lodge police reports and to make use of the chance to educate the public that they should always refer to announcements made via official platforms.

“Also, disseminate the information internally to your colleagues. Every employee should be a brand messenger.

“They are a powerful force to spread the correct message.

“The best way to effectively ma­­nage an issue is to make sure the entire company is aware of the situa­tion and able to communicate it correctly,” he said. Ogilvy account director Clarissa Ng said that loyal clientele and employees were usually a company’s “first line of defence” and must be treated well.

Ng, who has handled the case of a client hit by rumours of exploding phones, preferred a “low profile” approach in dealing with such fake news.

She opted by focusing on promo­ting the phone’s safety features.

The campaign reassured consumers that the phone underwent rigorous testing in their laboratories in Shenzhen, China, and how its electrical current would be cut off automatically to prevent the gadget from exploding.

“Sometimes, the more you explain, the public will demand more answers. How we handled it was to remain low profile,” she said.

Source: By ADRIAN CHAN The Star

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Sunday, April 9, 2017

YBs, please lend us your ears


Some of our lawmakers should re-focus their attention and find ways to help ease the cost of living.


IT’S disturbing, to say the least. We have economic issues that Malaysia needs to deal with seriously like the continuing uncertainty in the price of oil, market slowdown and slide in the value of our ringgit which is affecting our country’s coffers.

The cost of doing business has shot up against the backdrop of declining revenue and profits, which worries most Malaysians.

All of us, especially those in the middle and lower income groups, are grappling with the increasing cost of living. The worst hit are the wage earners living in major cities such as Kuala Lumpur, Johor Baru and Penang.

If our elected lawmakers have any idea of what the rakyat is going through, they should be focusing on ways to help ease the cost of living.

Never mind if they have to talk in the Dewan Rakyat till 5am. And to our Yang Berhormats, don’t expect us to sympathise with you, because get this – no one pressured you to be a Member of Parliament. You chose to stand for elections yourself.

But sadly for us, instead of having the chance to listen to top quality debates on ways to help Malaysia find new sources of revenue and not just depend on oil and palm oil, again, we find some of our legislators preferring to channel their energy into religious matters.

Not that religion isn’t a priority for us. It is, but the reality is this: we will never reach common ground.

So, PAS president Datuk Seri Abdul Hadi Awang has managed to table the controversial Private Member’s Bill to amend the Syariah Courts (Criminal Jurisdiction) Act or RUU355, but the debate on it has been deferred. That’s the furthest he gets.

He can keep saying that it will not affect non-Muslims, but the majority of non-Muslims know this to be untrue.

We are a plural society and no one community lives in isolation. Our lives are intertwined and entangled as Malaysians. There’s no such thing as laws that do not affect the entire community.

Abdul Hadi says it isn’t hudud, but hudud is written all over the Kelantan Syariah Criminal Code (II) Enactment (1993) (Amended 2015) and if Abdul Hadi’s Bill is passed, it will only give life to such laws on a national level.

Remember, even a poster of a Bollywood actress pinned up at a watch shop in Kelantan resulted in a non-Muslim shopkeeper being fined because the authorities thought the photograph was sexy. And not to mention the unisex hair salons which have long been penalised.

Abdul Hadi expects us to believe him when he says that non-Muslims will not be affected. And if we go by his “logic”, non-Muslims have no say over the matter.

The majority of Barisan Nasional component parties do not want this Bill – it is that simple – and we are glad that the Prime Minister understands that the coalition operates on consensus.

The fact is that the MCA and MIC have stood by Umno, even when it was at its lowest, since our independence. These are proven friends of more than six decades and not newfound pals who got together because of common political expediency.

Let’s get real. Umno isn’t going to move aside and allow PAS to contest in any constituency in the general election, nor will PAS allow the same for Umno.

Malaysia is a multicultural country founded on the principles of moderation. This is not a Middle East nation, even though the Muslims make up the majority of the population. We should be proud of our unique Malaysian way of life.

I studied Malay Literature for two years in the Sixth Form, sat for the examination (and passed) and when I entered university, I signed up for the Malay Letters Department courses at Universiti Kebangsaan Malaysia.

I wanted to deepen my understanding and appreciation of the Malay arts. Not Arab arts. Malays are Muslims, not Arabs.

Over at the august House, even as Abdul Hadi became the focus of attention after tabling the Bill, we had to put up with Tasek Gelugor MP Datuk Shabudin Yahaya, who at one point suggested that rapists be allowed to marry their child victims as a solution to social problems.

He can keep blaming the press, claiming that he was quoted out of context, but there are certain basic remarks he made that he cannot run away from.

You can watch the video recording of what he said a few times and pause at certain parts of the video. It is pretty clear.

A girl who is nine years old may have reached puberty, but is she old enough to have sexual intercourse after she marries? A rational person would say that she is a child and should be in school or the playground with her friends.

This YB has put Malaysia in the international news for the wrong reason yet again (shame, shame) .... and so soon after the Beauty and The Beast fiasco too.

We can only cringe when we imagine what the world thinks of Malaysia. This is not to say that we wouldn’t readily refute any suggestion that our beautiful country is swamped by paedophiles or nutty lawmakers who are apologists for child marriages.

So, in the end, when Parliament found itself running out of time, we will remember this meeting as one where religious issues were the main concern.

As far as I recall, at least from media reports, no one talked about how we could take advantage of our weak ringgit to get more tourists to come visit us and how we could carry this out with limited funds for international promotions. We also didn’t hear how we could boost the soft economy after two years.

Maybe financial and economic matters are just too complicated for some of these MPs, with their limited knowledge. And these are YBs we have entrusted to speak up for us. After all, we put the future of Malaysia in their hands.


 by Wong chun wai On the beat The Star/ANN

Wong Chun Wai began his career as a journalist in Penang, and has served The Star for over 27 years in various capacities and roles. He is now the group's managing director/chief executive officer and formerly the group chief editor.

On The Beat made its debut on Feb 23 1997 and Chun Wai has penned the column weekly without a break, except for the occasional press holiday when the paper was not published. In May 2011, a compilation of selected articles of On The Beat was published as a book and launched in conjunction with his 50th birthday. Chun Wai also comments on current issues in The Star.

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PETALING JAYA: A video of Datuk Shabudin Yahaya’s controversial statement about child marriages in Parliament has gone viral, which appears to raise questions on his claim that his remarks were taken out of context.

After coming under fire for suggesting in the Dewan Rakyat on Tues­day that it is all right for rapists to marry their child victims, the Te­­luk Gelugor MP issued a statement the next day to say that his words had been taken out of context.

In a three-page statement yesterday, Sha­budin continued to blame the media for the outcry over his re­­marks, even saying that their reports bordered on fake news.

In the Parliament recording, Sha­budin argued that it is not a pro­blem for children under 16 years old to marry as their body are phy­sically mature enough for marriage

He said a child who has reached puberty, even at nine years old, could be considered mature.

In some cases, he said, someone aged 12 and 15 could physically look like they were 18, and thus would be ready for marriage.

“In some instances, it is not im­­possible that they get married if they have reached puberty at the age of nine. A 12-year-old may have the body of an 18-year-old which means some girls are ‘physically and spiri­tually’ ready for marriage,” he said.

The former Syariah Court judge is mulling over legal action against the media.

In yesterday’s statement, Shabu­din said his remarks during the debate on the Sexual Offences Against Children Bill 2017 on Tues­day led to an unnecessary outcry after they were inaccurately interpreted in reports by both local and international news organisations.

“In their reports and headlines, both the local and international media gave the perception that I had condoned rapists being allowed to marry underage victims to avoid punishment.

“This is inaccurate and misleading and borders on fake news,” he said.

The Barisan Nasional MP said he had stressed during the debate that rape is a crime whether consensual or otherwise.

“At no point in time did I suggest that the rapists are forced to marry the victims nor did I say that the crime of rape is automatically dropped after marriage.

Shabudin explained that he had given his opinion that the courts should be allowed to rule on cases of statutory rape involving consenting partners, and treat such cases diffe­rently from non-consensual rape, as opposed to an outright ban on underage marriages.

He made the remarks in response to the suggestion by Kulai DAP MP Teo Nie Ching to include child marriage as an offence in the proposed law.

The legal age for marriage in Malaysia is 21 without parental consent, and 18 with parental consent, while the legal age of consent is 16.

However, in certain cases, those below the legal age can marry if given a special marriage licence from the head of their state government or approved by the court.

In a related development, Women, Family and Community Develop­ment Minister Datuk Seri Rohani Abdul Karim defended Shabudin, saying that being a former Syariah Court judge, he had encountered all these scenarios.

“He was not implying that a nine-year-old girl can get married, but rather, he was being detailed in his explanation,” Rohani told reporters at a function yesterday.

She said Shabudin has been “very supportive” of the Bill as he himself had presided over cases of sexual crimes against children.

In Ipoh, Gerakan adviser Tan Sri Chang Ko Youn urged Shabudin to do the right thing and apologise.

“What he said is outrageous. No matter what he tries to say now, the damage has already been done. He should apologise,” he said.

“Otherwise he would present himself as a subject of ridicule and be a liability to Barisan Nasional in the next general election.

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Wednesday, March 22, 2017

Penang to set up panel to monitor floods, mudflows, soil ersosion, siltation & pollution

Sabri (fourth left) presenting safety vests to Chow (middle) and Lim to symbolically launch the Ops Lumpur enforcement squad at Komtar.

Putting an end to mudflows


THE Penang government has set up a steering committee to launch ‘Ops Lumpur’ to monitor development activities that could contribute to floods and river pollution in the state.

State Local Government, Traffic Management and Flood Mitigation Committee chairman Chow Kon Yeow is the chairman, while his deputies are state exco members Phee Boon Poh and Lim Hock Seng.

The state Drainage and Irrigation Department (DID) is the secretariat, while committee members comprise those from the local governments, state Economic Planning Unit, state Public Works Department, Department of Environment and district engineers and officers.

Speaking at the launch of the Ops Lumpur enforcement squad yesterday, state DID deputy director S. Ratna Rajah said the committee would make monthly surprise checks at construction sites starting next month.

“Our aim is to ensure that all development comply with the erosion and sediment control plan (ESCP), which is reviewed and approved by the DID.

“The setup of the Ops Lumpur Steering Committee is meant to reduce the risk of flash floods, water pollution and siltation problem,” he said during a briefing at the state DID office in Komtar yesterday.

Ratna Rajah said one of the hotspots was in Paya Terubong, where mudflows and landslips were constantly reported during heavy rain.

He said action could be taken against unregulated project development operators under Section 34 (a) of the Environmental Quality Act, which carries a maximum RM100,000 fine, a jail term not more than five years, or both.

“The authorities can act against developers who have not been given the Environmental Impact Assessment (EIA) and Detailed Environmental Impact Assessment (DEIA) approval, or are caught violating the conditions,” he said.

Ratna Rajah said action could also be taken against the perpetrators under the Street, Drainage and Building Act 1974 (Act 133) by the local councils.

“Under Section 71 of the Act, those who failed to ensure the maintenance on the land, could be slapped with a maximum RM500,000 fine, or five years jail, or both,” he said.

Chow said the steering committee would act as adviser to two Implementation Committees spearheaded by Penang Island City Council mayor Datuk Patahiyah Ismail and Seberang Prai Municipal Council president Datuk Maimunah Mohd Sharif.

“We want to tackle problems like soil erosion and siltation at construction sites, which cause floods and river pollution.

“Our focus is to monitor those project developments with approved plans.

“The landowners, developers, engineers, consultants and contractors should play a role in ensuring they comply with ESCP.

“We need their cooperation so that there won’t be mudflows or river siltation whenever there are heavy rains.

“Sometimes, everything looks good on paper. We need to be at the sites to look for ourselves whether there is any violation of rules and regulations.

“We will visit any ongoing development projects,” he said.

Also present was state DID director Sabri Abdul Mulok.

Source: By Tan Sin Chow The Star/ANN

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