Landed residential properties much sought after with resilent demand, Market insights

CBRE|WTW managing director Foo Gee Jen (pic) said that in spite of confidence issues among property buyers, there was still good demand for “the right products,” especially for landed units.

PETALING JAYA: Demand for landed residential units is still promising despite the current property glut, said an official from a local real estate services provider.

CBRE|WTW managing director Foo Gee Jen (pic) said that in spite of confidence issues among property buyers, there was still good demand for “the right products,” especially for landed units.

“Despite the issue with the confidence levels, some developers are still registering good sales for landed and affordable homes. High rise developers meanwhile are having to offer a lot more freebies, with some even offering their own financing.

“But you don’t see that for landed property as the demand is still there,” he said at a press conference announcing the joint venture (JV) between real estate agencies CH Williams Talhar & Wong Sdn Bhd (WTW) and CBRE last week.

He emphasised that one of the biggest issues facing the current property sector is not oversupply, but instead a mismatch of supply and demand.

“Developers are putting the wrong products in the market and this is not what the masses want. The demand is there but it’s not the correct product. So the question is, how long will the market take to absorb (these products)?”

As an example of a mismatch between demand and supply, Foo cited low-cost housing in areas that were not accessible to the proper target audience.

“For instance, there are low-cost properties built in Bukit Beruntung. But the daily toll and fuel cost of travelling to Kuala Lumpur for work is heavy for the type of people living in such homes.

“Also, there are so many high-end shoebox units now and Malaysia is unlike Singapore or Hong Kong. We still have plenty of land. If you’re putting the right property in the right location - you’ll still see a long queue of people attending the launches.” CBRE, the world’s largest commercial real estate services firm and a Fortune 500 company, announced yesterday that it had acquired a significant interest in Malaysia’s largest real estate service provider, WTW, WTW Real Estate Sdn Bhd and WTW Property Services Sdn Bhd.

The business will rebrand as CBRE|WTW effective immediately, with WTW holding a 51% stake in the JV. WTW network of 13 offices in Peninsula Malaysia.

CBRE Asia Pacific chief executive officer Steve Swerdlow said the collaboration was consistent with the firm’s strategy to grow in South-East Asia.

“At a time when planning is underway to link Malaysia and Singapore via high speed rail and with the Asean Economic Community and the Trans Pacific Partnership facilitating greater collaboration for both countries and their wider partner countries, this offers many opportunities for cross border activities when they arise.”

With CBRE as a strategic partner, Foo said the firm can now help its clients expand their activities beyond Malaysia, providing them with more options through a diverse means of expertise. “Conversely we can be a party to help bring greater meaningful inbound investments into the Malaysian market via the CBRE global network.”

By Eugene Mahalingam The Star

Top Story -market insights
		An outlook on Malaysia's property market May 26, 2016 According to PropertyGuru’s Malaysia Property Market Sentiment Survey Report H1 2016, things are expected to improve in 2016 as people are warming up to the idea of purchasing properties.   Read full story

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Parents opt for daycare centres with no live-in maids now

The decline in the number – and the rising cost – of domestic maids has forced more young, working parents to send their children to daycare centres.

Daycare Centre

Chris Hong, who runs two kindergartens-cum-daycare centres in Subang Jaya, said she and her staff looked after 40 to 50 children from 8am to 7pm daily.

The centres, which only cater for two-month-old babies to children aged six, provide lunch, homework coaching and other activities in the afternoon after the kindergarten session.

“There are even parents-to-be who register at the centre even when they are in the early stages of pregnancy.

“There is very high demand now and parents are looking for safe and trustable daycare centres,” said Hong, adding that she did not plan to set up more daycare centres as she wanted sufficient quality time with her three children.

A daycare centre operator on Penang island, who wanted to be known only as Sarah, said she and her partner were planning to set up two more centres on the mainland.

She added that she had received many enquiries for her services in Butterworth.

“We’re now working out the extra costs we have to bear for hiring more people and rental,” she said.

Technical services manager M. Manimaran felt that increasing the number of daycare centres was an effective alternative for the shortage of maids.

“After all, parents are looking for a safe and good daycare centre which can work around our working hours.

“The place I send my son to even provides transportation from his school to the centre.He gets proper meals and time to do some reading or his homework.

“We have no worries, even during the school holidays,” Manimaran said, adding that he received constant updates about the whereabouts and condition of his 10-year-old son from the daycare centre through WhatsApp.

Working mum Lim Lee, 46, said she would opt to send her child to a daycare centre and hire a part-time maid if her Indonesian maid could not multi-task.

“There is no way I can afford to get two maids,” she said.

Malaysian Maid Employers Association president (Mama) president Engku Ahmad Fauzi Engku Muhsein urged the Government to encourage more nurseries or daycare centres run by properly trained and certified Malaysians.

Such facilities, he said, would not only ease the burden of having to pay for maids but would also give parents peace of mind while they were at work.

Engku Ahmad Fauzi said the expense of using these centres should be tax deductible, adding that it was the Government’s responsibility to solve over-reliance on foreign workers.

These centres, he added, would also provide the local workforce with jobs, ensuring less capital flight from the country.

By Royce Tan The Star

Working mums ‘maid’ to pay sky-high fees for childcare

 

Back-up plan: With maids becoming a scarce commodity, more are turning to childcare centres

PETALING JAYA: Dr Subhashini Jahanath is highly educated, hard-­working and does 11 calls a month.

Like many other working mothers, she is now facing the added frustration of sky-high fees for domestic help.

“It’s the childcare that’s difficult – what happens if I get called up in the middle of the night? At the same time, I just cannot afford the fees for a new maid,” she said.

Even then, Dr Subhashini, 35, is one of the lucky ones as she can call on her family for help.

The Miri-based doctor’s father has flown in from Selangor to help take care of her four-year-old son Harraen.

“On days he has to go back to Selangor, I have to send Harraen along with him, which means increased cost and Harraen missing school. But it’s the only way.”

Lawyer V. Shoba, 37, is also blessed with parents who help look after her seven-year-old twins, but still needs a maid to help them.

“My parents are both in their early 70s and need some help with the kids. Having domestic help is not a luxury,” she said.

In 2009, she paid RM6,000 in agency fees and a monthly salary of RM650 for her first Sri Lankan helper.

“In 2011, I got another Sri Lankan maid. The agency fee was RM7,500 and monthly salary was RM850. In 2013, I got a Filipino maid. The agency fee was RM9,900 and the monthly salary was RM1,200,” she said.

The agency fee, she added, has now gone up to RM12,000 and the monthly salary to RM1,500.

“I also have to pay for her toiletries, food and utilities used. That is a chunk of money that could be used for education or even holidays.

For those who are away from their families, babysitters and part-time house help provide alternatives.

Not everyone can call in the grandparent squad, and some parents feel that childcare options out there are not good enough to make them viable alternatives to live-in domestic help.

Corporate communications manager Sonia Gomez, 30, said she could not find any childcare options that were both good and affordable.

“Independent babysitters aren’t regulated, so it would be very tough to cope without my helper, Lia. She is reliable and has a very strong bond with my son,” she said.

Some mothers are opting out of the workforce entirely to take care of their kids.

Stay-at-home mum Evelyn Thong, 37, said she had heard too many daycare horror stories to consider it.

“It’s also too much money to risk. If your maid runs away, you cannot recover your money,” she said.

By Suzanne Lazaroo The Star

Maids for specific tasks only 

 

PETALING JAYA: The days of having a multi-tasking maid who does everything from cooking and washing to caring for the baby and the elderly and even washing the car is as good as gone.

Malaysians must now be prepared to pay more for specialised help.

Source countries such as Indo­nesia want to send upskilled helpers for specific jobs like caregiver, babysitter or nanny, and not the traditional domestic maid.

Malaysian Association of Foreign Maid Agencies (Papa) president Jeffrey Foo said all that was needed now was a mechanism to ensure these helpers were properly trained and certified.

Foo said Papa was ready to work with the source countries to create a win-win situation.

“Local employers will be satisfied if they get what they are paying for, which are skilled helpers who can do the task they are hired for,” he said.

The Star reported yesterday that Malaysia is in a fix because neighbouring countries are not in favour of sending domestic help here.

Foo said Indonesia, where most of the foreign maids are from, is not closing the door entirely.

Instead, it is adopting a more professional approach with its policy to stop sending live-in maids from next year.

A possible solution, according to Foo, is for the Government to license companies to supply part-time domestic maids to households who need them.

These companies could take care of the maids’ lodging and food but this would require a shift in government policy.

Foo pointed out that foreign workers brought in as cleaners were not supposed to be sent to work as domestic maids at individual homes.

Malaysian Maid Employers Association president (Mama) president Engku Ahmad Fauzi Engku Muhsein pointed out that the current system of having maids stay under the same roof as their employers for two years was not always ideal.

“If you’re lucky, there’s harmony. Otherwise, you get two years of disharmony,” he said. He echoed the view for local agencies to be allowed a supply of part-time maids.

Engku Ahmad Fauzi said there were currently different expectations between local employers and source countries such as Indonesia. In Indonesia, helpers are hired and trained as caregivers to take care of infants, children and the elderly or as domestic workers who cook, clean and tidy.

M. Sarkuna, a 40-year-old Indonesian maid working here, said those who took care of babies, children and the elderly earned at least RM800 in Jakarta, while those who cooked could take home about RM700.

“The starting pay for those who do household work is only RM500,” she said.

In Malaysia, Engku Ahmad Fauzi said employers often took for granted that maids had to multi-task.

He said the best and most well-trained helpers were not sent here, yet “Malaysian employers want to pay the lowest for the best”.

The way forward, at least in the short term, was to hire maids from cheaper and better source countries besides Indonesia and Philippines, he said.

“But Malaysians need to stop depending on domestic maids in the long run,” he added.

By Neville Spykerman The Star
 

Related

 

Childcare services: daycare and private nursery businesses

Hackers in your heads, Cybercriminals preying on gullible

Cyberscammers tapping into minds - Conmen get personal data from social media

<< You’ve been had: A user checking an SMS alert about an unauthorised credit card transaction.

PETALING JAYA: Cybercriminals are getting into your head.

Realising that victims are no longer falling for the ‘I’m a Prince who wants to deposit US$50mil (RM199mil) into your account’ e-mail, these syndicates have enlisted psychologists and behavioural experts to launch targetted attacks on companies, groups and individuals.

By going through their victims’ social media accounts, they learn more about their targets and are able to craft attractive e-mail, prompting them to respond.

Clicking on the link in the e-mail will download malware that encrypts your device. Computers, smartphones, smartwatches and any other network-connected device, can be locked by cybercriminals who will only release it for a fee, or “ransom”.

Such ransomware has reached our shores, with a total of 5,069 attacks in Malaysia last year, according to cybersecurity company Symantec Corporation.

“The new modus operandi uses social engineering, with the e-mail being crafted by Malaysians who know the local scenario and how to trigger emotional reactions,” Symantec (Asia Pacific and Japan) cyber security services senior director Peter Sparkes told Sunday Star.

For example, if they find out from Facebook that you went shopping, you could get an official-looking e-mail from a trusted source like a government body or postal department saying: ‘You’ve received a free gift from shopping at our KL outlet. Click this link to trace your parcel’.

“Or if they see you at a cycling event, the e-mail could say: ‘Thank you for participating. Click on the link for photos and videos of the ride’,” he said.

“To decrypt your device, they’ll ask for about US$200 (RM782) in virtual currency like Bitcoin, to bypass the banks,” Sparkes added.

Acknowledging this new threat, Malaysian Communications and Multimedia Commission (MCMC) strategic communication head Sheikh Raffie Abd Rahman urged the public to be more alert.

He said one of the most commonly used social engineering techniques was phishing attacks targetting online banking customers.

Such cases would be investigated by the police under the Computer Crimes Act 1997 or the Penal Code.

A total of 1,311 phishing websites have been blocked by the MCMC between last year and March 8.

This includes fake pages created to acquire personal information such as usernames, passwords, banking information and credit card details by masquerading as a trusted entity in an electronic communication.

CyberSecurity Malaysia (CSM) chief executive officer Dr Amirudin Abdul Wahab said the number of incidents reported to the CSM indicates the growing threat of ransomware here.

Revealing that local businesses are also targeted, he said the CSM will work together with international communities to share current information on ransomware threats and disseminate them to the public.

Malaysian Mental Health Association deputy president Datuk Dr Andrew Mohanraj said cybercriminals have become more sophisticated in their approach by enlisting psychologists.

“But whichever methods they use, there is an underlying modus operandi of appealing to human emotions of fear, greed, curiosity, loneliness, compassion or even spirituality,” he said.

By Christina Chin and Yuen Meikeng The Star

Cybercriminals preying on gullible

Users beware! With cybercriminals leveling up, ransomware attacks are expected to spike here. Malaysians shouldn't let their guard down when it comes to personal information and should be on the lookout for online scams.

HE wasn’t the fastest, but Eugene (not his real name) feels like a champion after finishing his first marathon.

Posting a selfie he made public on his Facebook account, the 28-year-old later receives an e-mail congratulating him on the feat. “Click on this link to see more pictures and videos of the event,” says the e-mail, which appears to be sent from the organiser of the run.

Curious and hoping to see images of himself, Eugene clicks open the link on his laptop but instead, gets a message telling him his device is now locked. All his files have been encrypted and he can’t access them, including his work document to be submitted on Monday.

The only way he can retrieve them is to pay a hacker a ransom of US$300 (RM1,181) in Bitcoin currency. Such an incident, known as a ransomware attack, could very well happen to you if you are not careful.

To top it all off, these cases are expected to increase this year, with “very specific ransomware targeted very specifically at Malaysians” being detected, says Symantec (Asia Pacific and Japan) cyber security services senior director Peter Sparkes.

According to cybersecurity company Symantec Corporation, Malaysia ranks 47th globally, and 12th in the Asia Pacific and Japan region, in terms of ransomware attacks.

Last year, there were 5,069 ransomware attacks or 14 per day in Malaysia. But Sparkes foresees that these numbers will surge.

“Ransomware is very attractive because it makes lots of money. It’ll be big here in the coming months, probably averaging 20 attacks per day.

“We’ve seen a lot of smartphone attacks recently. They love WhatsApp because the best way to get someone to click on a link is if it comes from someone you know,” he says.

Sparkes describes such crypto ransomware as the latest, and most dangerous malware threat because it’s near impossible to get rid of.

He adds that the experience is very emotional because many people do not back up their data.

“For individuals, losing personal data like photos and videos is traumatic so most victims will pay. Some will even tell you how to infect your friends to decrease your ransom,” he reveals.

Ransomware hackers are also using help from psychologists and behavioural experts to study their victims on social media before sending them personalised messages to trigger a response.

But it is not just ransomware that needs to be taken seriously as Malaysians need to be vigilant over social media scams, with these two being named as key trends in the country now by Symantec Malaysia systems engineering director David Rajoo.

He says cybercrime is extremely widespread with one in three Malaysians surveyed having experienced it in the past year and 83% know of someone else who was a victim.

“Consumers here lost an average of 27 hours and about RM8.9bil over the past year, dealing with the fallout of online crime.

“The amount of personal data stored online continues to grow, and while this free flow of data creates immense opportunities, it also opens the doors to new risks,” he warns.

Cybercriminals preying on personal data are also a cause for concern here and globally.

Sparkes points out that personal assistants and those in human resources are popular targets because that’s how cybercriminals gain access into an organisation’s database.

“Take a hotel for example. I’d target the CEO’s personal assistant. All I need is 200,000 of their best guests. If I sold the details at US$50 (RM197), it’s pretty good money for a day’s work. HR staff’s another good one because they look at CVs,” he says.

Last year, 500 million personal information was breached globally. That, he says, is a conservative estimate.

Someone checks out your Facebook activities, creates a personalised e-mail to get you to click on a link, and that’s it.

Everytime you download an app on social media, you could be giving access to your life, he cautions.

Of 10.8 million apps analysed in 2015, three million were collecting way more information than necessary, Sparkes says.

“Cyber scammers are also making you call them to hand over your cash,” he adds.

They send fake warning messages to devices like smartphones, driving users to attacker-run call centers to dupe them into buying useless services.

The services industry is the most vulnerable sector in the country, attracting 72.4% of spear phishing attacks.

There was also a significant spam increase with Malaysia jumping up the global ranking from 44 in 2014 to 23 last year, he adds, lamenting how many still don’t realise that cybercrime is an industry.

Cybercriminals are professionals using very sophisticated tools and techniques.

“They work like any other legit organisation – it’s a 9am to 5pm job with weekends off, holidays and proper offices. A lot of users still think it’s 18-year-olds in the garage fooling around. Nothing could be further from truth. The guys sell info to the underground economy,” Sparkes says.

Syndicates only need three things – cheap broadband, a cyber-savvy workforce they can hire, and countries where cyber laws are weak. Asia Pacific and Japan has invested significantly to give their population access to the Internet, he adds, explaining the shocking rise of cybercrime.

“I’m particularly concerned about the senior citizens as many are just discovering the Internet. They’re very trusting and will download without questioning. People stress on being streetsmart, but it’s just as crucial to be cybersmart,” he feels.

By Christina Chin and Yuen Meikeng The Star

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M’sians still giving away sensitive info