Prevent ATM thieves and cyber crimes on the rise

Banks to arm machines with ink bombs to stain stolen notes

PETALING JAYA: Thieves who rob automated teller machines will be left with worthless pieces of paper if a Bank Negara proposal is put into place. Dye bombs are to be placed in the ATMs and if anyone tampers with the machines, the “bomb” goes off, leaving the notes stained in red and easily recognisable as stolen money.

Bank Negara, in its guidelines on Dye-Stained Banknotes dated Aug 26, is calling on both banks and Cash in Transit Companies to consider using the currency protection device (CPD) to deter ATM theft.

Local security company Extro Code Sdn Bhd demonstrated yesterday a CPD or dye pack which is already available in the market.

Its technical director Mohd Zaki Sulaiman said that once installed, the dye pack would be triggered when someone tries to break into the ATM.

“The device is like a smoke bomb which releases the ink onto the stacks of banknotes in the ATM,” he said.

Mohd Zaki said there’s no actual explosion but there is some heat when the CPD is triggered.“The actual triggering mechanism is a trade secret,” he added.

He said the ink called Disperse Red 9 was not harmful. He said the ink was imported but the actual CPD was developed and produced locally.

Mohd Zaki declined to reveal the cost of each dye pack and the installation cost. “Who pays for the device will depend on Bank Negara and the banks,” he said.

He said there are four ATM providers in the country but installing the dye-packs in the different machines should not be a problem.

The Bank Negara guidelines state that the CPD would emit a bright coloured dye by smoke, liquid or any other agent to stain the currency in the event ATMs are broken into.

This will enable authorities and the public to easily identify the defaced stolen currency and render them unfit for use.

The guidelines also sets out conditions under which these banknotes will be replaced. Among them:

• > The ink has to be indelible by water, fuel, gas, bleach and detergent.
• > It must be traceable to the ATM, to assist police investigations.
• > It must stain at least 10% of each bank note.
• > It can be detected and rejected by banknotes authentication machines used by banks such as Cash 

Deposit Machines. >It must be non-hazardous and non-toxic.

If banks retrieved the dye-stained currency, they can submit the banknotes to the central bank for assessment.
Tellers will also be trained to detect these banknotes.

The public and retailers will be advised not to accept dye-stained banknotes as they are likely to be stolen.

These measure, Bank Negara believes, will reduce ATM robberies.

In the United States, banks have dye bombs in vaults and any unauthorised person who tries to remove any money will trigger the bomb, leaving all the money – and the robber – stained in ink.

- Contributed by NEVILLE SPYKERMAN  neville@thestar.com.my

Related stories:
9000 machines nationwide to have CPD
Cops welcome currency protection device proposal

Cyber crimes on the rise - millions of ringgit being lost annually to scams

 

Public awareness: (From left) Ambank deputy managing director Datuk Mohamed Azmi Mahmood, Khalid and AmIslamic Bank Berhad CEO Datuk Mahdi Morad at the launch of the Scam Alert campaign in Bukit Aman 

KUALA LUMPUR: Fraud and cyber crimes in the country have risen unchecked due to the lack of public awareness, while victims are hesitant to report the crime, the police said.

Millions of ringgit have been lost annually to crimes like sms scams and parcel scams, which have mostly gone unnoticed in the public eye.

In a bid to stop such crimes, the police has launched an awareness initiative on the various types of scams in the country.

Inspector-General of Police Tan Sri Khalid Abu Bakar said the initiative, under the National Blue Ocean Strategy, comprised cooperation with the Association of Banks in Malaysia (ABM) and the Association of Islamic Banking Institutions Malaysia (AIBIM).

The public would be informed and educated on the different types of fraud and cyber crime scams being used by today’s criminals.

“We are posting a list of the various methods and modus operandi used in these scams at our official police website at www.rmp.gov.my.

“This will be linked to the websites of all banks in the country so that anyone can easily access the information which will be regularly updated,” he said after launching the initiative at Bukit Aman yesterday.

Khalid said RM98.6mil in losses was recorded last year in cases involving cyber crimes, including Internet banking fraud as well as sms and parcel scams.

“So far this year, such losses have reached RM80.7mil, which shows that such cases and losses are increasing,” he said.

He added that losses to sms scams had jumped from RM5.8mil last year to RM39.2mil so far this year.

- The Star/Asia News Network

Malaysian banks to curb the online scams' ;Carelessness, Lease your bank account to scammers?

PETALING JAYA: Banks will introduce a new layer of security as they work closely with cyber security authorities and the police to combat the proliferation of online fraud.

Cybersecurity Malaysia said fraud cases reported to the agency had doubled from 606 in 2009 to 1,328 in 2010 and 3,142 last year.

“As of April this year, we received nearly 2,000 cases of online banking fraud,” said its CEO Lt Col (Ret) Prof Datuk Husin Jazri, who confirmed that the agency was joining forces with the Association of Banks Malaysia to combat Internet scams.

Going the extra mile: A third layer of security is to be adopted for online systems soon.

 

The agency, under the Science, Technology and Innovation Ministry, will work with banks to carry out an intensive campaign to raise awareness of the scams.

The matter has become so serious that CIMB and Maybank recently made a concerted effort to warn of online banking scams by taking a full page advertisement in The Star, urging their customers to report immediately if they received a TAC (Transaction Authorisation Code) which had not been requested.

The TAC, which is sent by SMS to the registered mobile phone of the user, is the second layer of security. The first is the login credentials the username and password.

According to Macro Kiosk Bhd, the mobile service provider for 16 local banks, financial institutions might adopt a “third layer” of security for their online systems soon.

The “Third Factor Authentication” feature will detect attempts to hack into online banking accounts based on the location of the user's mobile.

“It will allow banks to detect the location of the computer used to log into the account and match it with the location of the user's mobile phone.

“For example, if the person accessing the account is found to be outside Malaysia, while the user's mobile phone is in this country, it is likely that something is not right,” said Macro Kiosk CEO Kenny Goh.

The user would then be sent an SMS to confirm if they wanted to continue with the transaction.

“This will alert the user if someone is trying to hack into his or her online banking account.”

By P. ARUNA aruna@thestar.com.my

Hectic lives can lead to carelessness, says cyber cop

PETALING JAYA: It is not always greed or ignorance that leads people to become victims of online scams. Sometimes, a hectic schedule could be the cause.

“Due to our busy schedules, we tend to overlook or forget to be wary of online fraud ... until it happens to us,” said Cybersecurity Malaysia CEO Lt Col (Ret) Prof Datuk Husin Jazri.

He related an incident involving a professional who ended up losing all the money in his bank account within minutes.

“He was about to go out for a meeting when he decided to quickly check his e-mail before leaving the office.

“He then saw one supposedly from his bank asking him to click on a link to update his account details.

“As he was in a hurry, he clicked on the link without much thought and followed the instructions as he was eager to proceed to his meeting.

“It was only much later that he remembered what he had done with the e-mail.

“Suddenly, it occurred to him that it was a hoax because he had heard about such a scam before.”

Husin said that although the victim contacted the agency, it was already too late.

He said Cybersecurity Malaysia had a two-minute video on how to avoid becoming a victim of banking scams that could be downloaded for free from its website http://www.cybersafe.my/video/banking/Banking.wmv.

He said scammers were always “up-to-date” and took advantage of the latest banking trends and offers.

“When a bank launches a mobile banking service, the scammer will also launch a new trick to cheat mobile banking users.

“This year, several new malware known as mobile banking trojans that mimic mobile banking applications have emerged,” he said.

He advised users to pay close attention to security messages posted on online banking websites.

“These initiatives are to help you, they are for your benefit,” said Husin

It doesn’t pay to lease your bank account to scammers

GEORGE TOWN: Two civil servants were nabbed for their alleged involvement in a ‘Macau-scam’ where the victims were cheated of millions of ringgit here.

Both of them were among three people arrested by the police on the mainland.

Penang Commercial Crime Department chief Asst Comm Roslee Chik said the suspects, in their 20s and 30s, had allowed the syndicate members to use their bank accounts for ‘illicit’ money to be deposited.

He said initial investigations showed that the suspects were given commissions by the syndicate for leasing out their accounts.

ACP Roslee said the syndicate members would impersonate personnel from the Home Ministry, Bukit Aman and Bank Negara.

“They use the Voice over Internet Protocol (VoIP) technology, to replicate phone numbers of the police, Bank Negara and other govern­ment agencies to call family members of those implicated in criminal activities overseas.

“The family members would then be told to transfer their money into an account given by the syndicate members, so that the family would not have their assets or bank accounts frozen by the authorities,” he said yesterday.

ACP Roslee said during a press conference at the state police headquarters here that police were still tracking the mastermind behind the scam.

He also said the case was being investigated under Section 420 of the Penal Code for cheating.

He added that police were looking for Nazarime Siran, 29, to help in investigation into cheating cases involving the sale of second-hand cars.