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Tuesday, July 12, 2011

The challenges of succession





The challenges of succession



Lost direction? Many companies controlled by Chinese families experience succession problems as the leaders age but their children are not yet ready to take over the business. The fact that most Chinese families have just one child means tough decisions will have to be made when entrepreneurs consider retirement and succession. Hong Ye / for China Daily.


Lenovo Group Ltd may not want to disclose its succession plans but at least it has one. There's a good reason for the secrecy: Revealing who is going to replace whom puts the group at a disadvantage because it will encourage competitors to recruit its best people.

If history is an indicator, power or ownership transition is always difficult and most of the time, it will hurt.

"Chairman Liu (Chuanzhi) and CEO Yang (Yuanqing) realized that Chinese companies struggle with succession planning. The cornerstone for us is creating the next generation of leaders. The board worries about it," Kenneth DiPietro, senior vice-president of human resources at Lenovo, told China Daily.

Lenovo's board of directors, Yang and DiPietro discuss key moves within the organization once every year.

"We even create scenarios of possibilities such as 'what if we move this person to another department, what will happen?' or 'if this person is put here, what sort of results can we expect to see?' This helps us to build up the skills and capacity of certain people," he said.

The process, which was adopted four years ago, speaks volumes, especially when Lenovo is up against other Chinese mainland companies in terms of corporate governance.

Most Chinese chief executive officers and founders are young, the majority of them being in their 40s or 50s. Starting succession planning now doesn't carry as much importance as pursuing bigger profits and expanding into new markets.

The limitation of companies is not access to talent, DiPietro said. "The question is also not always about funding for mergers and acquisitions. As we move into new markets and new technology space, we ask ourselves: 'How are we going to execute with depth?'."

Now, 32 years after China's economic reform, the country's private sector, especially companies that have become globally competitive, will soon face the question of how to hand over to the next generation.

Liu Chuanzhi, Lenovo's chairman, is 67, and so is Ren Zhengfei, founder and president of telecom solutions provider Huawei Group. Zhang Ruimin, founder, chairman and CEO of Haier Group, a consumer electronics producer, is 62. Zong Qinghou, founder, chairman and CEO of Hangzhou Wahaha Group, a beverage maker, is 66.

Referring to succession planning in corporate China, Liu Shengjun, a professor from China Europe International Business School, said: "Usually they don't have a plan or they don't think it's necessary to have a plan. If they have a plan, it's usually poorly hatched."

He said the challenges that corporate China will face or is already facing are that founders are getting old, companies are getting too big to manage and companies are going global.

"Professionals are needed. Leaders with global vision are needed. But Chinese CEOs prefer to work life-long like Li Ka-shing. What they need are assistants rather than successors," he said.

When the 82-year-old Li was suddenly hospitalized in 2006, shares in his listed companies immediately sank.

In a joint study conducted on 250 companies controlled by Chinese families in Hong Kong, Taiwan and Singapore, Joseph Fan, a professor at the Chinese University of Hong Kong found that successions tended to go along with major declines in the stock value of these listed companies.

"If you hold shares valued at 100 yuan ($15) five years before the succession, the value will drop to 40 yuan by the time the company announces a succession," he said.

"It's a very challenging task. Most Asian companies have not done well. Those that have done well took 15 years to plan a succession," Fan said.

More than planning, succession requires founders to look deep at their lives and families too. "How many times they return home to eat, how many mistresses and children out of wedlock they have all these matter," he said.

Even if succession is well planned, the ferocity of the business environment in China posed extra challenges to companies, he said.

A change in local government officials, unforeseen recession or macroeconomic changes, or starting the succession in a hostile business environment can find companies unable to turn against the tide.

When Party member Lou Zhongfu first built Dongyang-based Zhejiang Guangsha Co Ltd in the 1970s into the multi-industry group it is today, he had the foresight to show his two sons the ropes in the hope that they could take over from him when he retires.

However, the listed Zhejiang Guangsha Co Ltd performed poorly over the years, which were predominantly affected by uncontrollable events. When the Dongyang local government changed hands in 2001, 2005 and 2007, even the well-connected Lou had to rebuild 'guanxi' several times over while watching the company's debt rise due to various outstanding infrastructure projects.

Since 1993, Guangsha Group has invested 400 million yuan in the construction of infrastructure such as Dongyang Children's Park, Xishan Park, Guangsha Baiyun Culture City and Tiandu City Huanle All Season Park.

The listed company performed poorly in the stock market over the years and reported losses of 177 million yuan in 2005 and 272 million yuan in 2006. In the same year, the company found itself embroiled in credit scandals over defaults involving large loans.

In 2010, the listed Zhejiang Guangsa started to install a new set of board members and is expecting to turn the corner, backed by an experienced team.

Fan expects fights for control of Chinese mainland companies to be more severe than their other Asian counterparts due to a vacuum in values in current Chinese society.

"We used to say family businesses tend to survive up to the third generation. With poor family governance, businesses in China can only last one generation," he predicted.

He predicts that most of the Chinese entrepreneurs may sell their businesses before retirement and transfer their capital out of the country.

"It's very unfortunate if this were to happen. You can sell assets but not brains. Intellect could not be passed down to the next generation," he said.

In addition, the one child in most Chinese families mean that it will be tough going for entrepreneurs to pass on to family members.

It's understandable that most founders of businesses in Asia and Europe desire to keep them within their families and partly also because of fear of betrayal.

The boardroom battle for control of Gome Electronics is a perfect example of an outsider hired as a professional to run the business who tried to seize control from founder Huang Guangyu, Fan said.

It's not surprising that most founders of companies believe that blood runs thicker than water.

Huawei's President Ren Zhengfei had almost similar experiences too. He promoted Li Yinan, a bright young executive, to be his second in command and potential successor. However, Li left Huawei in 2000 to start a rival company, which was later bought by Huawei in 2006.

For the first time, Huawei began disclosing biographies of its board directors in the group's 2010 annual report in order to be more transparent and "adopt a market-oriented corporate governance structure as part of its growth strategy".

While companies can outlive their founders, founders cannot live for centuries.

Source:China Daily

Monday, July 11, 2011

Datuk Dr Ang Bon Beng of Nissan Tan Chong Motor

Location of PenangImage via Wikipedia


Up close and personal with Datuk Dr Ang Bon Beng

By EUGENE MAHALINGAM eugenicz@thestar.com.my

Tan Chong Motor Holdings Bhd's principal activities consist of investment holding and the provision of management services to companies in the Group that main ...

 

IT may come as a bit of a surprise when Datuk Dr Ang Bon Beng, executive director of Edaran Tan Chong Motor Sdn Bhd (ETCM), a local distributor of Nissan cars, says he was never a man with big dreams.

What's harder to believe is that Ang, who is one of the most well-known and respected people in the local automotive industry today, used to earn a living driving taxis and lorries.

“I never had big dreams. (But) I had small yet realistic ones,” he says modestly. “Big visions come from small dreams,” Ang adds.

The eldest of 10 children, Ang was born in 1949 in Kepala Batas, Penang, to a taxi driver father and homemaker mother. Life back then was about living day to day and making ends meet; sometimes living off just biscuits and water.

After completing his Form Five education, Ang had no choice but to start working, as his parents could not afford to finance his education any further. To help support the family, Ang started driving his father's taxi to earn a living.

 
BIO

BORN: March 17, 1949
PERSONAL: Married with four children and two grandchildren
HIGHEST QUALIFICATION: PhD in business administration, University of Honolulu (Hawaii), USA
CAREER: Executive director for Edaran Tan Chong Motor Sdn Bhd and sits on the board of various subsidiaries of Tan Chong Motor Group
FAVOURITE FOOD: Char kuey teow with duck egg and loh mee with vinegar
FAVOURITE PLACE: Kepala Batas, my hometown
HOBBY: Listening to Buddhist music
PHILOSOPHY: Believe, commit, do and deliver
INSPIRATION: My father for instilling the right values in me; Tan Sri Tan Yuet Foh (the company's late foun der) for motivating me in pursuing career advancement; and Datuk Tan Heng Chew for grooming and preparing me for the cor porate world

“My father drove in the day and I would take over in the nights. It was tough. You would hope to make at least RM10 a day, but sometimes you can't even reach that.


“Sometimes, the taxi would break down and the repairs would cost RM20 or RM30. On certain days, if you are unlucky, you get stopped by the police and the passenger you're carrying is forced to get off and you don't get paid,” Ang reminisces.

In 1970, after several odd jobs, a friend approached Ang for a salesman job with the Tan Chong Motor Group. At the time, the company was expanding its presence in Penang. In the hopes of earning a better living for himself and his family, he took the job.



Despite knowing next to nothing about selling cars, Ang knew he had found his calling.

“After going through so much of hardship in life, selling cars wasn't hard. I persevered in taking on the challenges that Tan Chong had set out for me to do. I was motivated to push myself further each time I achieved my sales target.”

Ang was promoted to sales manager in 1981. The following year, he was posted to Sarawak and appointed Kuching branch manager. In 1989, he was made northern states manager, overseeing branches and dealers within Penang and Kedah.

Ang was eventually made sales director in 2001, and in the following year, he was appointed executive director for ETCM a post he still holds today. Ang also sits on the board of various subsidiaries of the Tan Chong Group.

The driven man

With over 40 years of experience under his belt, Ang is arguably one of the longest serving individuals to be involved in the automotive industry in the country.

Not many can lay claim to starting off from the front-lines of the automotive business and making it all the way to the top within the same organisation.

 
Humble beginnings: Dr Ang with his first car in his younger days.
Under Ang's helm, the Tan Chong Group has survived three recessions

 During the global financial crisis in 2009, while other car companies were struggling to manage inventories and pushing sales, Ang practised an internal safeguard strategy, or vision statement, called “Control the free-fall.”

The strategy was to drive his workforce to work harder in the downturn (than they usually would in good times) or risk spiralling down in terms of sales.

That vision statement worked well for the company despite a fall of 2% in total industry volume, Nissan sales in 2009 increased to 29,683 units from 28,313 units in 2008, which was a 5% increase.

 
 http://www.nissan.com.my/http://www.nissan.com.my/images/common/allvehicles.gif

This year, ETCM and other Japanese makes are facing a new kind of challenge production disruption as a result of the earthquake that hit Japan in March. On top of this, the recently amended Hire-Purchase Act 1967 (HPA) that took effect on June 15 is also causing a slowdown in vehicle registrations for all car companies.

“To drive my workforce and to safeguard against any impact, we are applying a vision statement called 55%-45%. I tell my team that if they feel they have put 100% into something, it is only 55% and there is still (a potential of) 45% more to go,” says Ang.

Ang says the strategy for this year is to still be able to continue growing market share within the local automotive industry.

“You constantly need to move forward and be able to expand your business. It's what the shareholders demand.”

Ang says one of the most important recipes for success is having the ability to adapt to changes around you.

“The market is constantly evolving and you have to keep up with the pace of the dynamics, and as a chief (of the company), you need to set a good example to your people. If you don't equip yourself with the latest strategies or knowledge, you'll be squeezed out by your competitors.”

Ang says he makes it a point to communicate with the sales advisors, all 700 of them, on the importance of staying ahead and being able to adapt to the changes, especially in times of challenges.

He reminisces about the time when Nissan Motor Co Ltd president and chief executive officer Carlos Ghosn visited Malaysia in 2008.

Ghosn had limited time here and with 20 minutes to spare, Ghosn wanted to visit ETCM's Serendah (Rawang) manufacturing plant, which is nearly an hour's drive from Kuala Lumpur!

“When our people were told that they had to find a way to transport him (Ghosn) to Serendah in 20 minutes, they thought it was crazy. The only way to do it is to fly him there by helicopter. “So we did just that we flew him by helicopter.”

The moral of the story? Be prepared for change at any given time, says Ang.

“I always talk to my people on the importance of change in a rapidly changing environment. It's demanded of them if they want to survive.”

At 62, Ang, who has a PhD in business administration and master's degree in law, seems to show no signs of slowing down. Despite the qualifications that he already has, Ang is considering pursuing a masters degree in psychology.

“Having the (working) experience is one thing but (having the) academic qualification is also important,” he says, adding that pursuing a masters degree in law helped him understand legal documents and terminology associated with the automotive industry better.

“It (academic qualification) is an important asset that helps to improve my performance in this company,” Ang says.

Ang's constant pursuit of knowledge and self improvement are traits he has inculcated in his children. He is quick to admit, however, that despite being able to provide a privileged life for his family today, in no way are his children having it easy.

“They say I'm a tough father,” Ang enthuses, adding that when he looks back at his career, he considers joining Tan Chong and marrying the right woman the best decisions he's ever made.

“In pursuing a career, you need a lot of support from your family. My wife has always supported me all the way. I'm still faithful to her,” he says with a laugh.

Ang, who has been married for nearly 40 years, has four children. Sadly, his youngest son passed away in a car crash in 2009.

As the chairman of the Penang State Social Welfare Council of 20 years, Ang spends time with the senior citizens at the old folks home in Bukit Mertajam whenever he can.

“It gives me satisfaction to be able to improve the lives of others. Their most common lament is that they wish they could turn back the clock, so that they won't repeat the mistakes of their past and be where they are today.”

Ang says he often shares his experiences (at the welfare home) with members of his staff.

“I tell my people that they should always make the best use of their time and not waste it doing unproductive things.”

That message is in fact a philosophy that was passed down to Ang by whom he considers his greatest mentor his father.

“My father always told me that if you keep walking, you will reach your destination. Along the way, it may rain and someone (or something) might get in your way and end up slowing you down.

“It might take you a little longer, but as long as you keep on walking, you will reach your destination. Eventually, you'll be there.”

Related Articles:
  • Nissan’s Ghosn is highest paid exec at a Japanese firm
  • Nissan CEO's $12M pay gets shareholder scrutiny
  • Japan factory output gains for second month

  • US auto sales cooled in May due to shortages  

    Nissan Leaf earns top crash safety rating

     
    The Nissan Leaf earned a top 5-star rating from the National Highway Traffic Adminstration and a Top Safety Pick Award from the Insurance Insitute for Highway Safety.The Nissan Leaf earned a top 5-star rating from the National Highway Traffic Adminstration and a Top Safety Pick Award from the Insurance Insitute for Highway Safety.

    NEW YORK (CNNMoney) -- The Nissan Leaf earned a top five-star rating in the federal government's new, tougher crash test rating system.

    Under the National Highway Traffic Safety Administration's new rating system, all vehicles are given a single rating of one to five stars based on their scores in seperate front and side impact tests as well as resistance to rollovers.

    The Leaf earned four stars for occupant protection in front-end crashes, five stars for side crash protection and four stars for resistance to rolling over, resulting in the overall five-star score.

    The Leaf is an electrically powered plug-in car. It can go about 70 miles on a charge, according to EPA estimates.

    NHTSA used updated crash test regimen, introduced last year, which includes a new side crash test in which vehicles slide diagonally into a pole, mimicking a car skidding into a light post or tree.

    General Motors' Chevrolet Volt also recently earned a five-star NHTSA safety rating.

    Safest fuel-efficient cars

    The Volt and the Nissan (NSANY) Leaf electric car were both recently given Top Safety Pick Awards by the privately funded Insurance Institute for Highway Safety. The Institute, which is financed by auto insurers, conducts a different set of crash tests from those conducted by the government. To earn a Top Safety Pick Award, a vehicle must earn top scores in all of the Institute's tests.

Sunday, July 10, 2011

Would Malaysians learn lessons from Bersih 2.0 rally?




Lessons to be learnt for all

By SHAHANAAZ HABIB sunday@thestar.com.my

If Bersih's true intentions were for electoral reforms, it would have been better for it to engage both Barisan and Pakatan than take to the streets.

AT a mamak stall behind Hotel Midah opposite Merdeka Stadium, police and FRU teams deployed in the area took turns having a hearty breakfast of roti canai and teh tarik.

It was only 8am and they were in good spirits.

Others sealed off the road to the stadium with razor wire and blocked off a number of roads to prevent Bersih 2.0 protesters from converging.

This was also the scene at a number of areas encircling the city.

The Police and FRU were on full alert around Central Market, Masjid Jamek, Dataran Merdeka, the National Mosque, Sogo, and Petaling Street, among other spots.

They even searched the bags of some commuters getting off at the Masjid Jamek LRT station and took away those whom they suspected of being protesters.

At that time it seemed like the heart of the city been successfully cordoned off and protesters would not be able to get anywhere close.

Shops were shuttered and only a few people seemed to be walking about.

At 11am, even Perlis PAS commissioner (and former PKR secretary-general) Mohd Anuar Tahir, who had come from Perlis to join the protest, didn’t seem so sure how far it could go because of the heavy police presence and road blocks.

Standing inconspicuously outside a 7-11 outlet along Jalan Tuanku Abdul Rahman, a short distance from Masjid Jamek, Anuar watched police as they combed the area for Bersih protesters.

“Even if we don’t reach Merdeka Stadium, I think the protest is already successful. The way they (the police) have shut down the city shows they are afraid. And the publicity given to us has been so huge.

“Even the Agong, by meeting Bersih, has given great recognition to us,” he said before moving away.
Bersih is demanding electoral reforms for free and fair elections.

The Government, though, has accused Bersih of ulterior motives, saying it is trying to topple the elected Barisan Nasional government through street demonstrations and unlawful means – something which Bersih denies.

The government has also outlawed Bersih and the yellow Bersih T-shirts.

Home Minister Datuk Seri Hishammuddin Hussein has also said that even though the Agong met with Bersih 2.0 leaders, the movement remains illegal and outlawed, and told people to stay away from the protest or risk being detained.

And yesterday, it appeared that tens of thousands were still willing to take the risk.

At about 12.45pm – despite the city lock-down and stringent checks – groups of protesters managed to converge and march.

Suddenly, people showed up from all corners and their numbers grew very quickly.

One of the first groups marched near Central Market to Leboh Pasar Besar towards Dataran Merdeka where the FRU team and its trucks were waiting.



After ringing the bell and giving protesters three warnings to disperse immediately, the FRU then fired tear gas into the crowd, forcing protesters to scramble and take cover.

But all this did was to make the protesters move away and regroup elsewhere.

One group headed towards Merdeka Stadium while another was in Petaling Street and heading towards Central Market chanting “Reformasi” and “Bersih, Bersih” before tear gas forced them again to disperse.

A particularly boisterous group, some in Bersih T-shirts, some carrying yellow balloons and yellow flowers, marched to Jalan Pudu near Puduraya and again their numbers quickly grew.

Again the police fired rounds of tear gas to disperse the group. Some ran into a restaurant to wash their stinging eyes and to seek shelter.

The rain didn’t stop the protesters either. They continued to regroup, and more tear gas was fired.
Some protesters even caught the tear gas canisters and flung them back at the police.

“I was caught in between,” said a policeman whose eyes were red from the tear gas.

At one point, PKR leader and Subang MP R. Sivarasa together with Perak DAP leader Ngeh Koo Ham, who both wore Bersih T-shirts, came forward to negotiate with the police. They asked that the protesters be allowed to march a short distance along Jalan Pudu towards Jalan Sultan.

“We have no intention of fighting with the police. We will be disciplined and just walk a short distance,” he said, as the police seemed to agree.

But a short while later, as Sivarasa and Ngeh led the protesters, the police detained the two.

A number of opposition leaders and Bersih 1.0 leaders were also picked up. Some, including Bersih chairman Datuk S. Ambiga, were detained but all were later released.

As Sivarasa was being led away, he said that as far he was concerned, Bersih 2.0 had achieved far more than it had hoped for.

For Sabah Barisan Nasional secretary Datuk Abdul Rahman Dahalan, Bersih 2.0 has clearly been hijacked by Pakatan Rakyat.

“If I were Ambiga, I wouldn’t go near (Opposition leader) (Datuk Seri) Anwar Ibrahim. But here, you have Ambiga and Anwar having joint press conferences.

“And the protesters were shouting ‘Reformasi’ instead of ‘Bersih’,” he said in reference to the “Reformasi” chant by protesters when Anwar was sacked as deputy Prime Minister and deputy Umno president.

Rahman said he personally agrees with some of the electoral reforms that Bersih 2.0 has been seeking, including fairer coverage in the mainstream media, but he wishes things had been done differently.

He believes if Ambiga had gone on her own strength as the former Bar Council chairman to seek for electoral reforms and distanced herself from “elements of politics” including Anwar and PAS deputy president Mohamad Sabu, she might have even received support from Barisan Nasional.

“Ambiga might have a good cause but I am a bit upset with the way she is going about it. She doesn’t even try to engage the Barisan Nasional Backbenchers Club (BNBBC),” he said.

If the intention was for electoral reforms, he said, then Ambiga should have engaged both Barisan and Pakatan while remaining impartial.

“She could have approached us and talked it over coffee. Have they (Bersih 2.0) tried to convince BNBBC? I agree that there are certain things that can be improved in the elections. For this, they (Bersih) should play it right (and engage all),” he said.

He also said that asking for “free and fair” elections is also too provocative because it suggests that the Government in power is illegitimate.

“You call them illegitimate and expect pleasantries?”

He added that Bersih 2.0 also should not have abandoned talks with the Election Commission.

Rahman, who is Kota Belud MP, also stressed that in the three years he has been in Parliament, Pakatan MPs have never once attempted to seek to amend the Election Act to improve the system.

As for yesterday’s Bersih rally, Rahman said he is confused as to whether it was for electoral reforms or the right to assemble. There are lessons learnt too for Barisan.

Rahman said he is disappointed with the Election Commission (SPR) for not being able to answer allegations made against it in a way that the ordinary people would understand.

He is also disappointed with interviews on TV1, TV2 and TV3 where they do not address probing questions to the SPR chairman, he added.

“I was cringing when I heard the interview. The host is playing a pro-government stance and putting people off by not asking hard questions.”

He also said SPR needs a good spokesman to answer questions about the elections that have been raised by the opposition.

Be it on the streets, programmes, projects or the ballot boxes, both Barisan and Pakatan will continue to fight for the hearts and minds of Malaysians.

The decision will probably be known only in the next general election.