Startups rising from failure - part 9

“Failure is simply the opportunity to begin again- this time more intelligently.” — Henry Ford

Startups can learn much when they do not succeed

Success stories have always been a source of great encouragement for struggling entrepreneurs. It seems easy enough to romanticise accomplishments.

After all, there seems to be no shortage of stories on budding entrepreneurs who worked hard to develop great products that were later acquired for hefty price tags.

Perseverance pays: Grove says he learnt the value of persistence when the bursting of the dotcom bubble drastically altered the company’s fortunes in 1999.

In reality, the path of entrepreneurship involves plenty of speed bumps, potholes and dead ends.

Entrepreneurs who have made it often recount how they lacked time for anything other than work, how they had to fumble through everything on their own and how some of their ventures failed before they became successful.

Additionally, entrepreneurs are making a big bet by putting their money into something that has no promise of returns on top of not having a secure income for what can be extended periods.

But serial entrepreneurs persevere through their failures.

Patrick Grove, co-founder and chief executive officer of Catcha Group, understands the importance of picking up the pieces and persisting after a failed attempt.

Grove established Catcha Group, which holds a portfolio of online assets, in 1999 and had plans to list the group on the Singapore Exchange the following year.

But shortly before the exercise, the Nasdaq crashed and brought the end of the dotcom bubble.

Subsequently, Grove and his partners were saddled with debts of US$1.5mil (RM5.2mil).

Teetering on the brink of bankruptcy, he slashed his headcount, diversified the business and persisted.

Grove refers to that period as “the school of hard knocks.”

But in the end, Catcha got its groove back and Grove went on to list four online companies.

“I learnt the value of persistence… because we were humbled early on, we don’t forget that,” Grove said in an interview with an Australian publication, adding that it is alright if entrepreneurs fumble.

MyTeksi technical head Aaron Gill is likewise no stranger to failure. Before joining the Malaysian startup that has grown regionally, Gill had three failed ventures under his belt.

His ventures had started off with ideas good enough to obtain government pre-seed funding from the Multimedia Development Corp and Cradle Fund. But the companies did not survive.

However, Gill says that his failed attempts taught him a lot about running a company and managing a team.

Additionally, he learnt the importance of being focused when running a business and the need for structure in the face of expansion.

Grove and Gill are only two of many more entrepreneurs who have encountered hardships before finding that one successful startup. The road taken by entrepreneurs is often long, winding and certainly stressful.

But fear of failure shouldn’t stop entrepreneurs from taking risks. There are rewards to be reaped from thinking outside the box and pushing boundaries.

The lessons learned from failures can be brutal. But taken the right way, these lessons can bring you one step closer to success.

Entrepreneurs describe themselves as people who hop from one failed business to another until they hit a jackpot. To them, failure is a part of their experiences.

■ This is the ninth article in a 10-part tie-up between Metrobiz and the Malaysian Global Innovation & Creative Centre (MaGIC) to explore startup ecosystems.

By Joy Lee The Star/Asia News Network

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Success is a state of being

VERY often the benchmark of ­success is wealth. Everyone is judged by the external signs of wealth.

People pass ­disparaging remarks about those who are doing service or providing for others but are not wealthy and do not display the signs of wealth.

If people identify more with their external conditions or roles, they will inevitably feel inferior or superior to others and so lack self respect.

The ways in which society works often blinds an ­individual from realising his/her own ­self-worth. For example, society sometimes gives ­acknowledge-ment only to those who are wealthy or occupy a position of authority. In reality, every individual has the right to know that worth is inherent in every human ­being.

Self worth can help ­individuals avoid feelings of inferiority or superiority. The middle path is a dignified way of life.

Success is not a material thing. It is a state of being. We might call it contentment, ­happiness or even peace.

How do you define success? It is the completion of a task, another job well done, an exam passed, a promise kept, or a mountain climbed.

Whatever we believe success to be will have a profound ­influence on our lives.


Bridget Menezes is the author of Self-Empowerment and Spiritual Counsellor. Readers can email her at lifestyle.bridget@thesundaily.com.

Why Failure is so important to Success?

Failure and more importantly studying others’ misfortunes is one of the most important educational tools we have. In fact there is an entire convention in the Bay Area for technology entrepreneurs, investors, developers and designers to study their own and others’ failures and prepare for success, thefailcon.com. We had the amazing opportunity to chat today with Caroline Cummings, VP of Marketing at Palo Alto Software. As the former co-founder and CEO of two technology companies, she’s experienced both start-up failures and successes, and has raised close to $1 million in investment capital.

Her first venture, OsoEco.com (healthy social shopping), dissolved in 2009. Her second venture, RealLead (mobile marketing for real estate) sold in early 2012. She has co-founded several successful entrepreneurial programs for the Eugene Area Chamber of Commerce, including Smart-ups Pub Talks and the Southern Willamette Angel Network. Not only has Caroline had an amazing career where she has had the opportunity to be both entrepreneurial and intrapreneurial, she strongly believes in paying it forward through mentorship. “I think the secret to the universe is mentoring,” said Cummings.

She has created what she calls “The 10 Reasons Why a Startup Fails” to help other entrepreneurs avoid some of the detrimental mistakes that she has made and witnessed over the years.

1. The Wrong Team – as Jim Collins noted in his book Good To Great, “start by getting the right people on the bus, the wrong people off the bus, and the right people in the right seats.”

2. The Single Founder – finding the right co-founder is critical. To find the right partner you have to be able to recognize the skills that you do not posses and be willing to admit that you have shortcomings.

3. The Wrong Legal Team – Caroline found that having legal counsel that was not well-versed in business law was one of the biggest mistakes that her failed business encountered! Make sure you have sound, credible counsel and do your due diligence.Caroline suggests that you need to trust your gut when it comes to your legal counsel but also has laid out some questions that you should ask any legal representative you are considering:

• Have they worked with your industry?
• How much time do they have to spend with you?
• Who else do you go to if they cannot be available to you (partners)?
• Have they raised rounds of financing before?
• If so, have they created/read a Capitalization Table?
• Have they done compensation packages?
• Do they have experience with IP protection?
• Do they have experience with Global Expansion?
• Do they have experience with exits, M&A’s, IPOs?

4. Boiling the Ocean – Is your concept completely new? Will you have to teach your potentials consumers about your product, will there be a learning curve? Can you borrow techniques that have already been created or partner with companies that already exist?

5. Not Talking to Customers – often entrepreneurs do all of their concepting and creation within a bubble either because they are afraid someone will steal their idea or because they want it to be perfect before releasing it to the world. Lean Start Up methodology has taught us to find our MVP (Most Viable Product) and roll with it. Test the product, concept or service to see if it is viable. It doesn’t have to be perfect right out of the gate, get feedback, make changes, pivot where necessary. Include your customers in your research and development.

6. Stealth Too Long – If you are too slow to draw, you may miss your opportune time to launch or worse yet, someone else might beat you to the finish line. Take advantage of all of the tools and information out there to help you get your business up and running (like www.chic-ceo.com and many easily accessible books like “The Art of the Start” for example.)

7. Stuck on Original Idea – although it is important to have a clear direction for your company, you must be nimble when it comes to having a successful startup. Opportunities arise, projects fail and situations change.

8. Taking Dumb Money – when you are raising capital and spending money other than what your company has generated, you get a say in the transaction. Don’t just take a deal because you need the money, be smart about what the money brings with it. Look for investors that are willing to mentor you, introduce you to contacts and take a significant interest in the success of your organization.

9. Founder-itis – “An organization faces founder’s syndrome or founder-itis as the scope of activities widen and number of stakeholders increase. Without an effective and inclusive decision making structure and process there is potential for conflict between newcomers who seek effective involvement with organizational development and the founder(s) who seek to dominate the decision making process. This can be very disruptive both to the organization and to the individuals concerned and should be carefully and clearly diagnosed and addressed quickly and decisively.^“

10. Spending Too Much Money – Often startups think that once they hit a certain threshold they can become less frugal. Frugality is a virtue that many startups have a hard time managing. It is important to be willing to spend where necassary but to manage the bottom line. Luxuries like fancy office spaces may not be necessary in the startup phase.

By Jody Coughlin, Forbes Contributor 
Jody Coughlin is the CMO and co-owner of Chic CEO – a free resource for female entrepreneurs. You can follow her and Chic CEO on twitter at @ChicCEO.

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